Customer Smelled Gas.
We Found It,
Fixed It.

A complete natural gas line repair from diagnosis to finished install — documented with real photos and video. This is exactly how we work on every job.

🎥 2 Videos Included 📸 6 Job Photos Gas Line Replacement Inland Empire, CA
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Customer Smelled Gas at the Equipment Pad. This Is What We Found.

This customer noticed a gas smell near their pool equipment. The original natural gas line running to the heater was old galvanized steel — buried underground and corroded through. It was actively leaking.

We located the leak, excavated the line, showed the customer exactly what failed in a real-time video call, quoted it on the spot, and had a new galvanized gas line installed the same week. Here's the whole job.

1
The Problem

Old Galvanized Gas Line at the Equipment Pad

The natural gas line feeding the pool heater was original galvanized steel — common in older Inland Empire homes. Years of ground contact and moisture had corroded the pipe from the outside in. The customer smelled gas near the equipment pad and called us immediately. This is what we were looking at before we started digging.

⚠️ If you ever smell gas near your pool equipment, turn off the gas at the meter and call immediately. Do not run the heater. This is a safety emergency — not a "we'll get to it" situation.

Old corroded galvanized gas line at pool equipment pad
Original galvanized gas line — visibly corroded at the pad
2
The Discovery

We Dug It Up and Found the Leak

Once we started excavating along the gas line run, we found the failure point. The buried section of galvanized pipe had corroded badly — rust and scale had eaten through the wall of the pipe underground where nobody could see it. Gas was escaping from the corroded section.

Excavated corroded galvanized gas line underground
Excavated — failed gas line exposed underground
Close-up of severely corroded galvanized gas pipe
Close-up of the corrosion — pipe wall eaten through
3
Real-Time Communication

We Showed the Customer Exactly What We Found

Before touching another thing, we called the customer, showed them the damage on video, explained the options, and gave them a quote on the spot. No surprises. No hidden charges later. They saw what we saw — and understood exactly why the repair was needed.

💡 This is standard for us on every job. You never get a bill for work you didn't understand and approve first.

📹 Real-time explanation to the customer — on-site, same day as diagnosis
4
The Evidence

New vs. Old — Side by Side

We always pull the old parts so customers can see exactly what came out of the ground. New galvanized pipe on the left — what we pulled out on the right. The corrosion had eaten completely through the fitting. This is why gas was escaping underground where no one could see it.

New galvanized gas pipe vs old corroded pipe pulled from ground
New pipe (left) vs what we pulled out of the ground (right)
5
The Fix

New Galvanized Gas Line Installed — Pressure Tested, No Leaks

The failed section was fully replaced with new galvanized steel gas pipe and proper fittings — the correct material for natural gas line on pool equipment. Everything was pressure tested before we backfilled. The heater fired right up, no leaks, and the customer had a safe, working system.

New galvanized gas line installed at pool equipment pad
New gas line installed with proper fittings and valve
Completed pool gas line repair — new galvanized pipe
Completed install — pressure tested and confirmed no leaks
6
The Result

Job Done. Sent to the Customer Before We Left.

Once the new gas line was installed and pressure tested with zero leaks, we sent the customer a video of the finished job — heater running, no gas smell, safe and done. Same communication standard on every job: you know it's done, you can see that it's done, and you didn't have to take our word for it.

📹 Finished repair — sent to the customer same day
The Bottom Line

Gas Smell to Fixed.
Same Week.

Customer smelled gas. We found it underground, showed them exactly what failed, replaced it with a proper galvanized line, and had the heater running again — all in the same week.

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Smell Gas? Equipment Issues?
Call Us First.

Free diagnosis and quote. If you smell gas near your pool equipment, call immediately — (951) 318-9187. We serve Riverside, Corona, Norco, Eastvale, and Jurupa Valley.

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